Venue booking concierge
Booking a venue should feel effortless.
Tell us what you need. We handle the rest — in one conversation.
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LolaConcierge · online
I'm looking for a venue for 40 people next Saturday.
I found three options that fit. Would you prefer something intimate or more lively?
The OrangeryIntimate
The Foundry LoftModern
The Velvet RoomLivelySomething intimate.
Saturday is available at The Orangery. Would you like to secure it with a deposit?
Available · Sat 17 Oct · 40 guests
Secure your booking£500 deposit
Confirm & pay✓
Booking confirmed
The Orangery · Saturday, 17 October · 40 guests
£500 deposit paidSee an enquiry become a booking.
Watch full screen →No forms.
No email chains.
Just a conversation.
Before
Fourteen emails. Still no booking.
CustomerRe: Enquiry
14 emails · 4 days · still no bookingHi, I'd like to enquire about hosting a dinner…
From enquiry to booking
01
Tell us what you need.
Customers say what they want in their own words. Lola asks only what matters — no forms, no waiting days for a reply.
- Enquiry
- Conversation
- Recommendation
- Availability
- Upsell
- Deposit
- Confirmed
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Lola · Concierge● Online now
—Dinner for 40, ideally 18 October?
Lovely. Seated dinner or standing reception?
Seated dinnerReception
The Ember LoftUp to 60 seated · from £4,200
Best fitFern RoomUp to 45 seated · from £3,600
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18 Oct is booked · 3 alternatives found · 21 Oct selectedAdd wine pairing?+£18 per guest · chosen by 7 in 10 dinners
The Ember Loft · 21 Oct · 40 guestsDeposit (20%) £1,187
The conversational conciergeReduce the friction.
Reduce the friction.
More bookings, faster.
From the first question to the final deposit, the concierge guides customers through the entire booking journey.
- Enquiry
- Conversation
- Recommendation
- Availability
- Upsell
- Deposit
- Booked
Before · enquiry form
Name *
Email *
Event date
Submit enquiry
Day 3. Still no reply.So they book elsewhere.
After · guided conversation
What are you looking for?
A team offsite for about 25.
Great. One day or overnight?
One dayOvernight
Understood in seconds.Looked after, not processed.
Understood in seconds
For your teamEvery conversation.
Every conversation.
One clear view.
See what customers need, what is converting and where your team should act next.
Good morning, Alex
LiveHere’s what needs attention.
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Needs replyEnquiry performance7 days
Conversion rate26.6%
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